Since 1999, our solutions have been deployed into mobile networks around the world based on open standards such as OSA/Parlay. Redknee has successfully supported operators in their launch of new services, changing business models, and end-to-end solutions. We continue to innovatively serve over 60 of the world’s top tier network operators in over 50 countries.
Redknee solutions provide mobile network operators with a comprehensive range of products which enable service providers to rapidly introduce network-based mobile applications. By utilizing a flexible application and modular framework, Redknee offers scaleable products built for service provisioning, real-time converged rating and charging, messaging, service control, customer relationship management, and mobility applications.
With substantial experience in delivery and integration, Redknee enables the seamless introduction of new network based applications - which increase revenue and subscriber loyalty, allowing service providers to be more successful and profitable.
The mobile product categories supported include:
Messaging Intelligence
Mobile messaging continues to be a leading data service for mobile operators that provides significant opportunities for reaching new customer segments and generating new revenues. Redknee’s messaging solutions are a combination of Intelligent Network agents with Mobile Messaging applications to form Intelligent Messaging Platforms. These solutions introduce multiple real-time rating options for prepaid accounts, intelligent routing, interaction between subscribers through a P2P network, and advanced notification solutions for WML, USSD, MMS, and SMS services. Redknee’s messaging solutions empower network operators to lead with innovative services and pricing plans.
Service Management
Redknee’s IN and SS7 service control solutions can maximize existing network investments such as Intelligent Network (IN) systems by enabling and supporting state-of the-art circuit switched IN services. Integration is an important requirement for an operator’s existing IN infrastructure; Redknee’s IN Framework accommodates a variety of vendor specific interfaces and protocols. These compatible interfaces are utilized throughout Redknee’s products including the Service Management solutions. This suite of valued added solutions allows network operators to enhance the subscriber’s experience from the moment their account is activated.
Content & Application Management
Redknee’s Content and Application Management Services allow network operators to effectively manage the content usage for subscribers while ensuring quality and appropriate content is provided. As multimedia content becomes more popular and accessible to subscribers, Redknee’s Content and Application Management solutions address this opportunity by enabling network operators to provision, manage, and deliver multimedia content to their client base. Innovative technologies such as Parlay X, Web services, and Digital Rights Management can be leveraged to allow network operators to manage the content provider’s access to the network and deliver seamless content delivery across a variety of channels. Our solutions not only empower the end users to express their individuality and uniqueness by activating personalized ring tones, graphics, and settings, but also provide mediation, filtering, advice-of-charge, and advertising for data services.
Real-Time Rating & Charging
Redknee’s consolidated Real-Time Rating and Charging System provides powerful high-volume, real-time, and batch processing capabilities to handle settlement and unified rating system modules. Real-Time Rating and Charging allows carriers to leverage all their service offerings and partnership agreements to create multi-service packages, volume discounts, and real-time promotions that in effect, lock in customers reducing the churn rate, growing the subscriber base, and improve ARPU. This integrated system provides Real-time Rating and Charging, invoicing, bill management, and settlement services.
Mobile Profiling
Mobile Profiling has a suite of solutions, which enhances the subscriber’s experience with its carefully designed and innovative customer care packages. Network operators have a variety of innovative products to choose from that address important issues such as retaining customer and developing new revenue streams.
Technology Partners
Solid and lasting strategic alliances between Redknee and its partners ensure competitive cost structures coupled with corporate solutions of the highest quality to our clients as a result of alliances with the following leading-edge corporations: NMS Communications, Nortel Networks, Oracle, SS8, and Sun Microsystems.
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