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TIM Brazil

The telecommunications industry was typically challenged by the prepaid recharge system, with the traditional scratch card typically being costly and inflexible. Alternate top-up solutions and simple airtime re-distribution systems are substituting traditional recharge methods. Providers need to actively manage their recharge strategies and capitalize on their distributor and sales networks.

TIM wanted to expand its prepaid voucher system, while creating a more efficient system for its complex network of distributors and thousands of resellers that sell and manage pre-paid top-ups on a daily basis. Facing frequent challenges relating to voucher code distribution and costly scratch card logistics, TIM Brazil decided to launch TIM Ponto de Venda (PDV) - a virtual voucher system.

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