Redknee Newsletter
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Featured Articles

  • Improve the Subscriber Experience
  • > Customer Satisfaction Survey

In the Media

  • Billing in Emerging Markets
  • FMC and ID Management

News Releases

  • Redknee Appoints VP Americas

Upcoming Events

  • CommunicAsia 2007
  • CANTO 2007
Home > News & Events > Newsletters > June 2007

Customer Satisfaction Survey

Lucas Skoczkowski, CEO at Redknee

Thanks to all of you who participated in the Redknee Customer Satisfaction Survey (CSAT). The latest CSAT has brought to our attention some areas where we can improve our service to you. We will continue to build upon our team’s knowledge and experience, we will drive product excellence and, most importantly, we will strive to exceed your expectations.

Our business would not grow without your continued support and feedback. We had a tremendous response this year, and we value your commitment to Redknee.  For those of you who participated in the Redknee survey, we thank you for your continued support.

Congratulations to the winners of the video iPod!

The winner from the October 2006 CSAT survey was Roderick Wisdom.

The winners from the February 2007 CSAT survey included:
Heather Stewart
Michael Coupland
Ali Faiq. Mahdi

Our bi-annual survey will commence every February and August.

Please know that you are not limited to feedback during the official customer surveys. Redknee welcomes feedback at anytime by filling in the form on our website here.


Data and figures used here have been provided by various sources. Third-party figures and data have not been independently verified and may vary based on assumptions, methods of calculation and source data. Many factors contribute to results and performance. Redknee does not guarantee comparable results elsewhere.

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