Attract, maintain and grow the subscriber base quickly. Flexibility to rate and charge, segment, bundle, personalize and implement new services. Is this all possible in real-time?

Redknee has deployed next generation converged billing solutions for more than two years. We have the flexibility to rate and charge in real-time with our robust capability and the granular approach that is necessary to help you, the operator, implement your new services.

We understand that operators are up against one of the most complex challenges. In today's fiercely competitively mobile market, you need to effectively build and monetize subscribers quickly. You need to address a complex set of sometimes opposing objectives, such as how you can:

• Create custom packages to attract different segments of the market and optimize your revenues across all segments?
• Utilize subscriber information in your network to develop trends and analysis to up-sell and/or increase usage of services?
• Develop packages that target groups and communities to improve stickiness of individual subscribers through group bundles?
• Increase usage and reduce churn through dynamic discounting and promotional capabilities to reward subscribers not just for service usage but for being good subscribers?
• Have a fully integrated cross-service activation and subscriber information repository to reduce time and errors through CSR service?

One solution that will also gain and sustain operational efficiency is through a converged billing and CRM platform for customer and self-care. This type of solution reduces both CAPEX and OPEX. And will on the front end enable operators to rapidly offer more competitive and personalized voice, messaging, content and data bundles; offer a consistent set of services across prepaid, postpaid and hybrid accounts; and find faster ways to generate more revenues from new subscribers.

Redknee’s Turnkey Converged Billing Solution, the first in the mobile industry, addresses the issues faced by operators today. With new customer demands, new service offerings and increased competition, Converged Billing is a customer-centric, end-to-end solution that can be utilized promptly to jumpstart an operator’s growth strategies and create operational competitive advantages – all with the capability to personalize service offerings to foster loyalty with your subscribers. 

The greater choice and flexibility of plans from Redknee’s Converged Billing can be shown to increase ARPU and decrease churn by up to 50% - both at the same time. Contact Redknee to find out how we could assist with your success. To see Converged Billing in action, download the Flash Demo.

The solution has been deployed by Telecommunications Services of Trinidad and Tobago Ltd (TSTT). Trinidad and Tobago is one of the key commercial hubs in the Caribbean. TSTT chose Redknee because we deliver a complete end-to-end solution that fulfills their total billing requirements. Read the full news here.

The current release of the solution is now generally available for operator deployment worldwide. To find out more about Converged Billing from Redknee, download the product bulletin or read the full news here.