Redknee launches "Mobile Office Manager" wireless switchboard solution

• Enabling mobile operators to provide “virtual receptionist” package to the ever increasing business mobile market

• Delivers the benefits of an automated wireless PBX switchboard and call routing solution for businesses

• Announcing commercial availability following successful tier 1 EU operator trial

Toronto, Canada — February 14, 2005 — Redknee Inc., the leading global provider of communication software to wireless telecommunication network operators, today launched its Mobile Office Manager (MoM): a wireless PBX solution to enable operators to offer a “virtual receptionist” package to address the ever increasing corporate mobile market.

MoM targets a wide range of business customers, from companies who are replacing their legacy PBX systems to those diverging out into the mobile work force or seeking a quick and cost-effective solution to improve the performance and efficiency of both internal and external communications. This wireless PBX solution enables service providers to offer a myriad of time-saving and revenue generating business services such as simplified dialing plans, incoming call management, least cost routing, enhanced closed user group messaging, and differential hybrid billing.

Redknee’s MoM solution is like having a virtual receptionist who can screen, route, park or recall calls automatically. It supports intelligent routing for incoming voice calls based on the pre-set priorities defined by the subscriber, such as call state (ringing or busy) or elapsed time (amount of time phone has been ringing). Groups of handsets can be dialed simultaneously or sequentially, depending on availability. Also, automatic call completion makes it easier for businesses to complete successful calls rather than repeat dialing if a number is unreachable, busy, or rejected, while the Do Not Disturb function provides privacy.

Network operators can apply differential billing and capture revenue for business, personal and non-business hour calls made by employees through MoM’s highly customizable numbering plans and hybrid accounts. Companies also benefit by only paying for business related calls through their mobile phones, while personal calls are paid by the employees from a private postpaid or prepaid account.

MoM is being launched following a highly successful trial with a Tier 1 mobile operator in the EU. Feedback from both the operator and its business customers was that the Incoming Call Management features, hunt group functionality and differential hybrid functions were particularly powerful offerings. The ability to provide these innovative features allows the service provider to attract a large number of enterprise customers, creating new revenue potential by attracting high end subscribers and enterprise accounts and reducing operational costs, while providing leading-edge services to address the evolving business market.

“The Mobile Office Manager product has been designed to enable operators to add real value to their all-important business offerings,” said Lucas Skoczkowski, CEO of Redknee. “As companies transition more and more of their voice traffic from fixed lines to wireless, they are increasingly looking to their mobile network operator to help them manage and improve the efficiency of their wireless solutions. MoM not only enables the operator to secure new and incremental revenue streams, but also helps cement their relationships with business customers.”

MoM’s user interface can effectively reduce the internal administrative and IT effort that is required by the IT department of the corporate clients. Redknee's MoM integrates seamlessly with existing infrastructures, OSS/NSS systems, prepaid services, and content providers, while being fully MVNO/MSP compliant.

About Redknee:
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the lifetime value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 60 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc.(RKN : AIM) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit http://www.redknee.com/.