Redknee Deploys Fully Converged Real-Time Rating & Billing Solution for Digicel in Record Timeframe

MISSISSAUGA, ON — 19 April 2004 — Redknee Inc. the market leader in open architecture wireless solutions and converged billing, announced today the successful commercial launch of Caribbean wireless operator Digicel’s fully Converged Real-Time Rating & Billing Solution for Voice, Messaging and Data supporting prepaid, postpaid and hybrid subscribers.

Digicel selected Redknee to replace their existing provider and to migrate all their active subscribers towards the newly designed and deployed Redknee Converged Real-Time Rating & Billing platform. Redknee’s successful deployment occurred in a record five month timeframe, which enabled Digicel to expand into new Caribbean markets as part of their ongoing network expansion.

The Redknee integrated solution offers Digicel a consistent framework for rating & billing legacy and emerging services encompassing Voice, Messaging and Data. Operators can now improve efficiency and reduce service costs by consolidating customer care centers and enabling their subscribers to benefit from informed spending and real-time personal account management.

“Redknee is proud to have delivered a complete, fully customized Convergent Rating and Billing solution for Digicel across all their Caribbean operations, in only five months,” said Lucas Skoczkowski, Chief Operating Officer of Redknee. “In order for the revenue potential of new services to be realized fully, our Converged Real-Time Rating & Billing platform is essential for operators moving forward.”

“The Redknee Converged Rating & Billing Solution has allowed us to offer an easy to understand, customer-friendly, future proof billing package for our prepaid, post-paid, and hybrid customers, across Voice, Messaging and Data services,” said Earl Manning, Director of Information Technology at Digicel. “Redknee has been instrumental in enabling our service billing strategy. Digicel will increase its efficiency by managing a single point of management for customer care for all our subscribers, while providing a higher quality, more efficient service that will continue to differentiate us as the wireless operator of choice in the Caribbean.”

The Redknee Convergent Real-Time Rating & Billing solution is currently available and being deployed in top tier networks globally.

About Redknee:
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the lifetime value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 60 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc.(RKN : AIM) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit http://www.redknee.com/.

About Digicel:
Since April 2001 Digicel has successfully launched and expanded their GSM mobile base from Jamaica throughout the Caribbean Region. Digicel continues to break historical records by their tremendous growth and customer loyalty. Today with approximately a million subscribers Digicel has also become not only the leading mobile service provider, but the leading mobile service innovator as well. Digicel has established itself a “brand of the future”.