'Live in Action' Demos

Redknee is unveiling its new demos showcasing the next generation of converged billing and rating, charging and policy and customer experience management solutions.

What product demonstrations are being showcased at Mobile World Congress 2012? 

Customer Empowerment - see how with the power of a real-time converged billing solution creates a one-stop shop for all of your customer’s needs while increasing customer loyalty, rewarding high value customers and increasing revenues.

Social Media Driven Customer Service – see how Customer service representatives (CSRs) can consolidate all comments and filter issues to understand whether it is regarding the brand or specific performance or service offering.  Taking this analysis, marketing departments can launch new campaigns, target new segments and personalize pricing plans with greater accuracy and timeliness.

Agile Marketing - Gain greater insight into your global marketing campaigns with an integrated billing and CRM solution that can help you evaluate success across multiple countries, right down to the individual segments within a local operation.  See how to initiate campaigns to target at-risk segments with new promotions, create new customer retention pricing plans that are modeled on current customer usage and assign local campaigns to be launched, all from a single global view.