Microsoft

Redknee and Microsoft introduce the first real-time solution that extends traditional billing and customer care capabilities and transforms the communications industry.
The new solution combines Microsoft's Dynamics CRM with Redknee's real-time Converged Billing capabilities to enable communications providers to deliver a higher level of service to their subscribers, while providing the tools for better business decision making.

  • Faster time-to-market for new services
  • Improved business decision making through advanced reporting and analytics
  • Lower total cost of ownership
  • Real-time billing capabilities enhanced with robust CRM functionality
  • Extensive customer management and sales and marketing tools

"As services converge and churn causes revenues to erode, telecommunications service providers must transform their operations and business models to deliver new services to market faster and at a lower cost. Microsoft's approach is to partner with industry leaders in software and systems integration to deliver the next generation of billing and customer care solutions. Our relationship with Redknee enables service providers to reduce time to market for new offerings, improve the subscriber experience and ultimately monetize these value-added services."

- Terry McGuigan, Managing Director, telecommunications industry, Communications Sector at Microsoft Corp


  Launch New Revenue Streams with Real-Time, Convergent Billing and CRM from Redknee