Microsoft just released a survey that indicates unauthorized spending on smart phone apps and in-app purchases by kids in the UK could amount to £30.9m per month. Yup, per month. Assuming Microsoft didn’t mistake their math, as they say, that means more than half a billion dollars a year in the UK alone. And this is on top of data bill shock created by business roamers. Although this survey focused on Microsoft's advanced Windows 8 parental control features (against the supposedly weaker iOS and Android approaches – no comment from our side), the survey does provide some fundamental insights on client overspending and what to do about it.
A typical line item on the agenda of my meetings with customer CIOs is “what to do about the cloud.” Some CIOs in the Tier 1 space avoid talking about the cloud, mainly because cloud computing seems outside their control, and anything outside their control is too risky to touch. The more enlightened are more open, but usually won’t consider looking at the cloud for their mission critical systems. The thinking goes that non-critical, low-volume systems can be “cloud-ified” rather easily, with little or no risk to operations or the company’s (or their personal) reputation. But the same logic holds that business support systems (BSS) are the central nervous systems for every telcos operation, so moving BSS to the cloud may be considered a risky proposition....Read more
This week the industry is buzzing with the announcement that Redknee plans to acquire Nokia Siemens Networks’ Business Support Systems (BSS) business.
This acquisition is a significant milestone in Redknee’s long-term growth strategy: to be the provider of choice for real-time converged billing, customer care, policy, and payments solutions in the communications industry. Nokia Siemens Network’s BSS unit provides real-time charging, rating, policy, and customer care solutions to more than 130 communication service providers, including half of the top 100 global mobile operators around the world. Redknee will gain a larger global footprint that spans more than 90 countries across Europe, Asia Pacific, the Middle East and Africa. Redknee will take on approximately 1200 employees, expanding the team to drive greater success and continued service excellence for customers....Read more