Solution Checklist
Checklist for Your Next Generation Converged Billing Solution

When assessing your requirements for your next generation converged billing solution, ensure that the following are on your checklist: 

  • Real-Time - Upgrade from those older, batch-type billing systems to access fast, accurate and timely customer information that allows operators to offer flexible payment options and enjoy increased revenues.
  • Convergent - A convergent billing solution means that operators can use one billing platform for all of their services, customers and technologies.  
  • Out of the box - Functionality that ensures low configuration is required so that you can launch to the market faster 
  • Payment Agnostic - Provide your subscribers the ability to get any service over any device and pay for service however they want to.  
  • Easily Configured Service Oriented Architecture - Ease of configurability, open APIs, re-composition and a standards-based design are all best-practices that ease integration with internal and external business systems.  
  • Integrated CRM - Provides efficient, up to the minute visibility of customer health and better control of customer service options without complex customizations. 
  • Business Intelligence - Access to real-time, holistic customer information allows service providers to take advantage of opportunities to up-sell additional services, provide the right promotions at the right time to the right subscriber to increase overall customer lifetime value, and keep their subscribers happy.  
  • Subscriber Self-Care - Gives subscribers unprecedented visibility and control. Subscribers can manage their own spending limits, view and update their balances, and even upgrade their service packages and bundles. Operators can anticipate customer needs and create services on-demand to address them. 
  • Comprehensive Billing Conversion Plan - A detailed plan and efficient methodology for the entire conversion process that utilizes best practices and measurement criteria every step of the way will help mitigate business risk ensure a seamless transition.