Redknee Provides Converged Billing and Personalized Services to Digicel's Pacific Island Operations

Digicel Pacific, operating in Fiji, Vanuatu, Tonga, Papua New Guinea and Samoa, required a flexible convergent billing solution enabling both centrally controlled and island specific configurations. Redknee’s Turnkey Converged Billing solution provides Digicel with a platform that can rate and charge for a wide range of pre-paid and post-paid services across voice, SMS and data while also providing the ability to quickly tailor rate calling plans, and launch new loyalty-based promotions and services.

“Redknee’s Turnkey Converged Billing gave us the flexibility we needed to mix and match for the disparate geographies that we operate in. The successful rollout of these solutions means that our customers have been enjoying the benefits of services such as real-time charging and enhanced messaging since the day of deployment.”

 - Eugene O’Shaughnessy, Group CTO of South Pacific Digicel

"Digicel has a strong track record of entering new markets with underserved communications needs and completely transforming the market. Redknee’s advanced software solutions ensure that our expansion will be a seamless experience for both existing and new subscribers.”

 - Vanessa Slowey, General Manager of Digicel Pacific Ltd.