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The Digital Transformation: Ten Trends to Watch into 2015 and Beyond

With the digital transformation well underway, Redknee is focused on driving innovation in global communications and digital services. Here's a snapshot of what we see on the horizon for 2015 and beyond.
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Best-in-Suite vs Best-in-Breed? The Debate Continues

For a number of years, service providers have debated whether the appropriate BSS software strategy should be best-in-suite or best-in-breed. Download this paper to read more on this debate.

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Monetizing 4G

Monetizing 4G: What Is Keeping CEOs Awake at Night?

Recent discussions about 4G has shifted from technology to how to monetize the technology.  While emerging business models range from bit pipe models to high value add offerings, with wholesale and M2M thrown in for good...
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The Power of an Integrated CRM Redknee and Microsoft Dynamics

The Power of an Integrated CRM Redknee and Microsoft Dynamics

For service providers today, Customer Relationship Management (CRM) is a combination of business policies, processes, and customer-facing strategies developed to improve customer relationships, increase revenue, and gather and...
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Leveraging Business Support Systems For High Impact Results

Leveraging Business Support Systems For High Impact Results

Redknee emphasizes the crucial role of agility and an organization’s ability to adapt to change, since the best-in-class service providers are not only able to successfully satisfy their customers’ unique needs but...
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Eliminate Bill Shock - Know Your Subscribers

Eliminate Bill Shock - Know Your Subscribers

Redknee advises operators to review how they are providing transparent billing as regulatory attention and the evolution towards 3G networks and beyond begins to pick up pace. The role that greater transparency and subscriber...
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Industry Paper: Managing Complex Relationships

Industry Paper: Managing Complex Relationships

Redknee discusses some fundamental shifts in the telecom industry whereby walled gardens are being replaced by trusted partner networks that bring best-of-breed content to subscribers. In such an environment, the need to...
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