Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable service providers to monetize new services, business models and content and to deliver a comprehensive customer experience. Redknee's revenue generating platform provides innovative converged billing, charging, customer care, and payments solutions for voice, messaging and data services to over 200 service providers in over 90 countries.
Redknee is committed to providing all types of service providers with real-time, end-to-end solutions that address the entire subscriber lifecycle. From provisioning, rating, charging, billing, and customer care, to launching new personalized services, Redknee provides the solutions that help drive revenue, increase profitability, and advance the customer experience.
Redknee helps service providers around the globe by enabling them to launch new services more quickly, gain valuable business insight through advanced reporting and analytics, and enhance the customer experience through personalized services and loyalty programs.
Based on more than a decade of innovation in real-time monetization of services, Redknee’s Converged Billing is a fully integrated billing, rating, charging, and customer care solution. Fully convergent, as well as technology and payment agnostic, Redknee resolves some of the major challenges for service providers today: the ability to quickly launch new services, deploy innovative new business models, and advance the customer experience.
At Redknee we are dedicated to developing innovative product offerings to meet the challenges of communications service providers around the globe. From our commitment to driving innovation through the development of patents in the real-time monetization space, to our talented pool of consultants and technicians that are ready to answer your call, Redknee is always working for our customers to ensure the successful implementation of their growth strategies.
Thanks to its flexibility and ease of use, Redknee’s solutions provide a low total cost of ownership (TCO). Redknee’s productized approach, standardized architecture, and the ability to support both in-network and cloud-based solutions, gives service providers the agility needed to scale as their business grows.
Redknee’s solutions help service providers quickly bring to market the newest services and promotions without disrupting existing offerings. Our shorter development cycles allow service providers to launch new services to the market more quickly, and offer price and promotion plans that are precisely targeted to specific customer segments, enabling greater return on investment with higher adoption rates.
For over a decade Redknee has led the market with innovative and best-of-breed telecom solutions. Redknee was the first to provide convergent billing and advanced data charging, and amongst the first to develop billing solutions based on new standards and protocols such as DIAMETER. Our continued commitment to innovation has resulted in Redknee being awarded more than 30 patents, with 70+ applications pending. With our participation in industry leading technology associations and forums, Redknee continues to evolve its solutions with a commitment to provide value through the continued investment in, and development of, superior solutions.