The MVNO business model is evolving into a solid business strategy but the key to its success lies with its ability to market and deliver relevant and differentiated service offerings. In order to do this, the MVNO needs to have a solid understanding of how its subscribers are using their services. Access to real-time billing and customer care information will empower the MVNO to create personalized offerings and deliver a better user experience that subscribers are demanding.

The MVNO Success Stories Start with Redknee

Redknee’s MVNO solution integrates billing, charging, and analytics that enable the MVNO to take control of the services and promotions they launch and the customer experience they provide. With increased visibility of its subscriber’s usage and purchasing behaviour, MVNOs can quickly adapt to market trends and better target their subscribers. Utilizing Redknee’s solution, which is available on-premise or via the cloud, MVNOs build their business by offering innovative services, creating real-time promotions and pricing plans, launching dynamic loyalty programs and ultimately, increasing the customer base by providing an advanced customer experience.

MVNOs use Redknee’s billing solution to personalize and monetize their subscriber base by providing them with the following core abilities:

• Create unique offerings that differentiate the MVNO offerings to capture larger market share
• Gain deeper subscriber insight to understand and excite customers through the use of powerful subscriber analytics
• Stay versatile while growing your business to minimize the investment risk with low initial investments, and have the flexibility to host billing and customer care for other MVNOs using your platform
• Minimize CapEx and support all prepaid, postpaid, and hybrid accounts from a single real-time converged platform for voice, SMS, and data
• Time to market: take back the reins on what, how and when you launch services to the market. You are now in control of it all.

Take ownership of your subscriber relationships with your own real-time converged billing and customer care solution from Redknee.